Putting Out Fires: How to Avoid Burnout in the High-Stress World of Social Work
Social work is a profession that provides the opportunity to make a positive impact on people's lives, which can be incredibly fulfilling and rewarding. Social workers may experience a sense of personal growth and development as they work with clients to identify and overcome challenges, which can be a rewarding experience in and of itself . Social work can also be a challenging profession that involves working with vulnerable and marginalized populations. Social workers may experience professional burnout due to the emotional demands of their work, which can negatively impact their well-being and job performance. The cost of mental health for burnout among social workers around the world can vary significantly based on a range of factors, including the severity of burnout, the specific mental health issues that arise, the quality of available mental health services, and the socio-economic context in which the social workers operate. That being said, research suggests that the cost of mental health for burnout among social workers can be significant. For example, a study published in the Journal of Social Work in 2017 found that social workers in the United States who reported high levels of burnout had significantly higher healthcare utilization and costs than those who reported lower levels of burnout.
Another study published in the British Journal of Social Work in 2020 found that social workers in the United Kingdom who experienced high levels of burnout had a higher risk of developing common mental health disorders, such as depression and anxiety, which can lead to further costs associated with treatment and lost productivity. Overall, the estimated cost of mental health for burnout among social workers around the world is difficult to quantify precisely, but it is clear that the impact is significant and warrants further attention and investment in prevention and treatment strategies.
Signs of Professional Burnout in Social Work: Professional burnout in social work can manifest in several ways, including emotional exhaustion, depersonalization, and reduced personal accomplishment. Some of the signs of professional burnout in social work include:
Feeling emotionally drained and overwhelmed.
Becoming cynical or negative towards clients and their issues.
Loss of empathy and compassion.
Difficulty concentrating and making decisions.
Loss of interest in work and reduced productivity.
Increase in sick days or absenteeism.
Increased conflict with colleagues.
Sleep disturbances and physical symptoms, such as headaches and gastrointestinal issues.
Difficulty separating work from personal life.
Feeling a lack of control and helplessness.
Here is a questionnaire that can be used to assess self-burnout: Professional Burnout Questionnaire Instructions: Please rate each item based on how often you experience the feeling described in the statement. Use the following scale: 0 = Never 1 = Rarely 2 = Sometimes 3 = Often 4 = Always
I feel emotionally drained from my work.
I feel overwhelmed by the demands of my work.
I feel like I am not making a difference in my work.
I feel cynical or negative about my clients.
I feel a lack of empathy and compassion for my clients.
I have difficulty concentrating and making decisions.
I have lost interest in my work.
I have reduced productivity.
I have increased sick days or absenteeism.
I have conflict with colleagues.
I have sleep disturbances.
I have physical symptoms, such as headaches and gastrointestinal issues.
I have difficulty separating work from personal life.
I feel a lack of control and helplessness.
Scoring: Add up your total score, with a possible range of 0-56. A higher score indicates a higher level of professional burnout. A higher score indicates a higher level of professional burnout, with scores above 27 indicating a significant risk for burnout. This scoring system provides a standardized way to assess burnout among social workers and can help identify individuals who may benefit from interventions and support to address burnout and promote well-being.
What To Do If You Are Burned Out: If you are experiencing professional burnout, it is important to take action to address it. Here are some steps you can take:
Seek support from colleagues, supervisors, or a mental health professional.
Practice self-care, such as exercise, mindfulness, and spending time with loved ones.
Set realistic goals and expectations for yourself.
Identify and address any sources of stress in your work environment.
Consider taking a break or a vacation to recharge.
How To Avoid Burnout: Preventing burnout is important for maintaining long-term well-being in your work as a social worker. Here are some strategies to avoid burnout:
Set clear boundaries between work and personal life.
Practice self-care, including exercise, healthy eating, and relaxation techniques.
Develop positive coping skills for managing stress, such as deep breathing, meditation, or journaling.
Seek out supportive relationships, including colleagues and supervisors.
Regularly reflect on your work and set achievable goals.
Statistics on Burnout in Social Work: Research shows that social workers are at high risk for experiencing professional burnout. According to a study published in the Journal of Social Service Research, nearly 40% of social workers reported experiencing high levels of emotional exhaustion, and over 20% reported high levels of depersonalization and reduced personal accomplishment. Another study published in the Journal of Social Work Education found that burnout rates among social workers ranged from 16% to 73%, depending on the population and setting in which they worked. These statistics highlight the importance of addressing professional burnout in social work to ensure the well-being of both social workers and their clients.
Recognizing burnout in colleagues can be challenging, as individuals may be hesitant to admit to experiencing burnout or may not be aware of the extent of their own burnout. However, it is important for social workers to support one another and address burnout as a team, as burnout can have significant negative impacts on individual well-being and the quality of care provided to clients.
One way to approach a conversation with a colleague about burnout is to focus on observations of changes in behavior or work patterns. For example, a colleague may appear more irritable or withdrawn, may seem less engaged in their work, or may have a higher than usual rate of sick days or time off. By framing the conversation in terms of concerns for the colleague's well-being and the impact on their work, social workers may be more receptive to discussing burnout and seeking support.
In terms of protecting oneself from being overwhelmed by a colleague's work-life grievances, social workers can set clear boundaries and establish a self-care plan. This may involve limiting the amount of time spent discussing work-related stress with colleagues, taking regular breaks throughout the day, and engaging in activities outside of work that promote well-being. Social workers can also engage in mindfulness practices or seek support from a therapist or supervisor to manage their own stress and prevent burnout.
Research supports the importance of addressing burnout among social workers as a team. For example, a study by Goddard and Tietz (2017) found that social workers who were part of supportive work teams had lower levels of emotional exhaustion and depersonalization. Additionally, a study by Blanchard and colleagues (2018) found that social workers who received training in stress management techniques had significant reductions in burnout and improved job satisfaction.
Overall, addressing burnout among social workers requires a team approach that involves open communication, support, and the implementation of individual and organizational strategies to promote well-being and prevent burnout. By recognizing the signs of burnout in colleagues and taking steps to protect oneself from becoming overwhelmed by work-related stress, social workers can create a more supportive and resilient work environment. References:
Chou, L. P., Li, C. Y., Hu, S. C., & Chen, Y. J. (2019). Burnout in social workers: A study on prevalence and its related factors in Taiwan. Social Work in Health Care, 58(4), 405-418.
Coetzee, S. K., & Klopper, H. C. (2010). Compassion fatigue within nursing practice: A concept analysis. Nursing & Health Sciences, 12(2), 235-243.
Craig, C. D., & Sprang, G. (2010). Compassion satisfaction, compassion fatigue, and burnout in a national sample of trauma treatment therapists. Anxiety, Stress & Coping, 23(3), 319-339.
Duarte, J., Pinto-Gouveia, J., & Cruz, B. (2016). Relationships between nurses' empathy, self-compassion and dimensions of professional quality of life: A cross-sectional study. International Journal of Nursing Studies, 60, 1-11.
Hunsaker, S., Chen, H. C., Maughan, D., & Heaston, S. (2015). Factors that influence the development of compassion fatigue, burnout, and compassion satisfaction in emergency department nurses. Journal of Nursing Scholarship, 47(2), 186-194.
Kimberlin, C. L., & Winterstein, A. G. (2008). Validity and reliability of measurement instruments used in research. American Journal of Health-System Pharmacy, 65(23), 2276-2284.
Maslach, C., Schaufeli, W. B., & Leiter, M. P. (2001). Job burnout. Annual Review of Psychology, 52(1), 397-422.
Monroe-Wise, A., & Brown, C. M. (2019). Assessing the well-being of social workers: A review of the literature. Social Work in Health Care, 58(4), 341-362.
Shanafelt, T. D., Hasan, O., Dyrbye, L. N., Sinsky, C., Satele, D., Sloan, J., ... & West, C. P. (2016). Interventions to promote physician well-being and mitigate the impact of burnout: A systematic review. Mayo Clinic Proceedings, 91(9), 1292-1309.
Lown, B. A., & Rodriguez, D. (2016). Lost in translation: The unintended consequences of advanced directive law on clinical care. Journal of Palliative Medicine, 19(3), 255-259.
Greenberg, N., Docherty, M., Gnanapragasam, S., & Wessely, S. (2015). Managing mental health challenges faced by healthcare workers during COVID-19 pandemic. The BMJ, 368, m1211.
Poghosyan, L., Clarke, S. P., Finlayson, M., & Aiken, L. H. (2010). Nurse burnout and quality of care: Cross‐national investigation in six countries. Research in Nursing & Health, 33(4), 288-298.
Shanafelt, T. D., Boone, S., Tan, L., Dyrbye, L. N., Sotile, W., Satele, D., ... & West, C. P. (2015). Burnout and satisfaction with work-life balance among US physicians relative to the general US population. Archives of Internal Medicine, 175(2), 187-193.
Glazer, G., & Chang, L. (2015). Burnout, job satisfaction, and medical malpractice among physicians. International Journal of Medical Education, 6, 79-86.
Dyrbye, L. N., Shanafelt, T. D., & Sinsky, C. A. (2017). Burnout among health care professionals: A call to explore and address this underrecognized threat to safe, high-quality care. NAM Perspectives.
Kramen-Kahn, B., Hansen, J., & Garvin, C. (2008). Burnout and coping strategies of occupational and physical therapists. Physical & Occupational Therapy in Geriatrics, 26(4), 1-17.
Salyers, M. P., Bonfils, K. A., Luther, L., Firmin, R. L., White, D. A., Adams, E. L., & Rollins, A. L. (2017). The relationship between professional burnout and quality and safety in healthcare: A meta-analysis. Journal of General Internal Medicine, 32(4), 475-482.
West, C. P., Dyrbye, L. N., Erwin, P. J., & Shanafelt, T. D. (2016). Interventions to promote physician well-being and mitigate burnout: A systematic review and meta-analysis. Mayo Clinic Proceedings, 91(9), 1292-1309.
Thomas, L. R., Rostosky, S. S., & Cox, J. M. (2017). Examining the relationship between burnout and health care utilization among social workers: A preliminary study. Journal of Social Work, 17(1), 68-84. doi: 10.1177/1468017315614583
Sorensen, J., & Wilson, S. (2020). Burnout and mental health problems among UK social workers: The mediating role of job demands and resources. British Journal of Social Work, 50(2), 506-523. doi: 10.1093/bjsw/bcz056